This course provides a practical introduction to the role and skills of a supervisor, so that you can be more effective and confident in your role, and adapt quickly to changing conditions. The course provides an opportunity for participants to practice new skills and receive coaching.
The course goals are focused on developing critical thinking skills and repeatable methods to:
- Identify gaps between current and needed supervisory skills
- Make improvements using a repeatable process
- Document jobs and train employees
- Communicate and address issues in a way that respects people and increases effectiveness with the problem solving and training methods
The course is split into five 2-hour live, remote classroom sessions and three small group coaching sessions. Participants will also be part of a private work group on VMEC’s Manufacturing Exchange-Vermont (MXVT.org) where they can access course materials, receive coaching and feedback, and participate in on-line discussions during and after the course. This training course will provide a safe and interactive environment for participants to learn and practice new skills.
The course introduces and teaches specific skills from Toyota Kata improvement method, Training Within Industry Job Instruction and Job Breakdown Sheet, and Training Within Industry Job Relations.
Who Should Attend:
- New supervisors (or leads) who want to get started quickly with fundamental supervisor skills
- Experienced supervisors that want a refresher on skills with practice and coaching
- Leadership teams looking for common language and approach to build on
- Supervisors or managers who want an introduction to Toyota Kata, TWI JI and/or TWI JR